Sign up to receive tips, advice and activities to help support girls in your life.
How to Help Teen Girls Navigate Friendship Conflict
In January of eighth grade, Marie Zorek came home from school, sat down on the couch with her mom, and cried for two hours.
A few months earlier, Marie had been welcomed by “the popular girls” at her new school. But she soon realized the group was dominated by one girl who, Marie said, was “just mean.”
“I have to play along,” Marie told her mom, Liz—even when she witnessed unkindness. When others spoke up, they became targets. “It’s so exhausting,” Marie said.
If you know teenagers, you’ll know that Marie’s experience isn’t unusual. In early adolescence, conflict between friends is common, often showing up as exclusion, rejection, and status anxiety. But for girls, it can feel especially intense.
Why friendship conflicts can hit harder for girls
From an early age, girls are encouraged to be more accommodating and relationship oriented than boys. Many girls become highly attuned to social cues—who’s being discussed, who’s included, who’s left out. This sensitivity can be a strength, but it can also make conflict more painful.
In Marie’s case, the stakes felt overwhelming. “It’s the fear that you’re going to be not only excluded, but also put in the place of whoever’s being targeted,” said Marie’s mom, Liz.
When unaddressed, these experiences can fuel stress and lower self-esteem. But when handled well, friendship conflicts can allow girls to build emotional skills and resilience.That’s where adults can make a real difference. Here’s how:
Listen without taking over
When girls are hurting, it’s natural for caregivers to want to jump in and fix things. But research shows that girls build confidence and resilience when they solve problems themselves—by trying, adjusting, and improving over time. Adults can support this by listening closely and encouraging girls to try their own solutions.
Houston parent Nishta Mehra takes this approach when her daughter Shiv, age 13, has friendship issues. “Definitely don’t lecture,” Nishta said. When emotions are high, she starts by listening and asking questions, before inviting Shiv to problem-solve the situation herself.
)
Shiv Mehra (13) and her mom, Nishta
Help girls make sense of what’s happening
Research on emotional regulation shows that naming feelings reduces their intensity and supports clearer thinking. To help girls put their emotions into words, ask questions like these:
What did you feel when she said that?
What part felt hardest?
Is there anything you wish you’d done differently?
Validating feelings can help your girl open up and build her trust in you: “That sounds painful.” “I hear you.” Resist minimizing their experience, even if it sounds minor. “It doesn’t just feel like a big deal.” Nishta said. “It is a big deal for them.”
Teach assertive communication
Standing up for yourself is hard, so girls benefit from practicing ahead of time. You can help by role-playing short scripts to help your girl express her needs clearly and respectfully.
If a friend has hurt your girl’s feelings, have her practice addressing it with the friend after the moment has passed:
I’d like to share how I felt when you said ___.
When you said that, I felt ___.
What I need from you is ___.
You can also suggest scripts your girl can use to speak up in the moment.To stand up for herself, she can say, “That didn’t feel great to hear” or “Please don’t talk about me that way.” To stand up for a friend, she can say, “Let’s not pile on” or “I’m not doing this.”
Coach girls on perspective taking
Some conflicts stem from misunderstandings, and sometimes your girl may have contributed to hurt feelings. Nishta described how her daughter Shiv’s group chats can get heated when tone gets lost and kids respond impulsively.
In those situations, encourage your girl to consider other viewpoints without minimizing her own experience:
“If you heard that sentence out loud, would it sound different?”
“Is there another explanation for your friend saying that, besides the worst one?”
“What do you know for sure about what your friend meant—and what are you guessing?”
Teach skills to make amends
If appropriate, help your girl take responsibility for her part in a conflict. If your girl thinks she may have hurt someone, she could say, “I’ve realized I might have hurt your feelings when I said X. I’m sorry.”
If your girl witnessed unkindness without speaking up, she could follow up privately with the girl who was hurt or excluded—for example, by saying, “I didn’t like how that went earlier. I’m sorry I stayed quiet.”
Talk about how this conversation may not unfold as she hopes—for example, your girl’s friend may not accept the apology, or may not apologize in return. You can help her make peace with the outcome and feel proud of doing the right thing.
Since girls can sometimes blame themselves excessively for mistakes, remind them not to over-apologize or take responsibility for more than they need to. “I’m sorry I interrupted you” is healthy. “I’m sorry I’m annoying” is not.
Help your girl set boundaries
Not every friendship—or conflict—needs to be repaired. If your girl experiences a pattern of rejection or disrespect, then stepping back is healthier. Help her recognize when setting boundaries is appropriate, then discuss how to go about it.
For Evelyn Fang-Goh, age 14, boundaries meant changing where she spent her social time entirely. After feeling isolated at recess, she decided to spend breaks from class at structured clubs like Quiz Bowl and Science Olympiad. “She found far more peers with similar interests,” Evelyn’s mom, Shirley, said. Building multiple social networks can also mean it feels less catastrophic when something goes wrong in one friendship group.
Sometimes the boundary needs to be even clearer. If a friendship consistently leaves your girl feeling anxious or belittled, help her decide whether to limit or end contact.
You can help her think through what that looks like in practice. Does she want a gradual fade-out or a direct conversation? How will she handle shared spaces like school or activities? Practicing those scenarios ahead of time can make the boundary feel less intimidating.
Know when to step in
Most friendship conflicts are developmentally normal, and girls benefit from handling them independently. But there are some situations where adults should always intervene—for instance, if your girl experiences any of the following:
Threats or harassment
Repeated humiliation
Coercion or manipulation Persistent distress or withdrawal
Physical or online safety concerns
If your girl is experiencing any of these severe issues, reach out to school counselors or other mental health professionals. Asking for their help models to your girl that seeking outside support can be the strong thing to do.
______
Helping teen girls navigate friendship conflict isn’t about fixing things: it’s about equipping your girl with the language, perspective, and resilience to handle hard things herself.
These are critical tools in a world that sometimes teaches girls to be agreeable at all costs. When girls learn to use their voice, set boundaries, and advocate for themselves, it doesn’t just strengthen their friendships now—it builds skills and agency they’ll carry into adulthood.
______
[Curriculum callout:] Research shows that the skills taught in theLean In Girls curriculum—like problem-solving, speaking up, and understanding their values—are the foundation of healthy teen relationships. Check out the curriculum and see how you can bring these skills to the girls in your life.
Footnotes
1
Jillian Huntley and Larry Owens, “Collaborative Conversations: Adolescent Girls' Own Strategies for Managing Conflict Within Their Friendship Groups,” International Journal of Adolescence and Youth 18, no. 4 (2013): 236–47, https://doi.org/10.1080/02673843.2012.690933.
2
Naomi Ellemers,“Gender Stereotypes,” Annual Review of Psychology 69, no. 1 (2018): 275–98, https://doi.org/10.1146/annurev-psych-122216-011719.
3
Anni Tamm, Tiia Tulviste, and Ada Urm, “Resolving conflicts with friends: Adolescents' strategies and reasons behind these strategies,” Journal of Adolescence 64 (April 2018),
https://pubmed.ncbi.nlm.nih.gov/29427895/.
4
Kate Keenan et al., “Lack of Assertion, Peer Victimization, and Risk for Depression in Girls: Testing a Diathesis-Stress Model,” Journal of Adolescent Health 47, no. 5 (2010): 526–28, https://pmc.ncbi.nlm.nih.gov/articles/PMC2965047/pdf/nihms189027.pdf; Sonia Sharp, “Self-Esteem, Response Style and Victimization: Possible Ways of Preventing Victimization Through Parenting and School-Based Training Programmes,” School Psychology International 17, no. 4 (1996): 347–57.
5
Huntley and Owens, “Collaborative Conversations.”
6
Jeni L. Burnette, Laura E. Knouse, Dylan T. Vavra, et al., “Growth Mindsets and Psychological Distress: A Meta-Analysis,” Clinical Psychology Review 77 (2020): 101816, https://doi.org/10.1016/j.cpr.2020.101816.
7
Matthew D. Lieberman et al., “Putting Feelings into Words: Affect Labeling Disrupts Amygdala Activity in Response to Affective Stimuli,” Psychological Science 18, no. 5 (2007): 421–28, https://pubmed.ncbi.nlm.nih.gov/17576282/.
8
Thomas Curran and Andrew P. Hill, “Perfectionism Is Increasing over Time: A Meta-Analysis of Birth Cohort Differences from 1989 to 2016,” Psychological Bulletin 145, no. 4 (2019): 410–29, https://doi.org/10.1037/bul0000138; ROX—Ruling Our Experiences, The Girls Index: The Country’s Largest Research Study, 2023, https://www.rulingourexperiences.com/research.
9
Huntley and Owens, “Collaborative Conversations.”